Our Services
We offer a complete range of IT services, including consultancy, IT support, infrastructure support, cloud computing and so much more.
Read on to learn how Westlake IT can help your business or use the button below to get in touch with our specialists today. We look forward to hearing from you!
IT SUPPORT
We offer three simple and transparent support service packages with SLAs. This means that you know exactly the criteria that we deliver against and exactly what you pay for. Our packages are based around On-site, Remote and 24-7-365 support requirements. All our customers receive monthly SLA Performance Reports and – depending on your support package – on-site maintenance visits. Each of our customers has an Account Manager to look after their needs and a Technical Key Point of Contact who is responsible for knowing your IT systems inside out. This allows us to build up and maintain a rich knowledge base of your systems to avoid you repeating yourself or having to constantly explain how your business works.
Cloud Computing
Cloud computing eliminates the need to buy a boxed software product or physical servers and replaces it with a subscription service. Our approach to cloud computing is to combine business acumen with technical expertise. Our Cloud migration projects are professionally managed from Initiation, through Planning and Execution. We offer you the agility of an SME combined with the experience of professionals that have worked in international corporates and can leverage Best Practice processes and Project Management methodologies. Businesses embracing Cloud technologies typically achieve cost savings, see an increase employee productivity, improve security and benefit from a more flexible and scalable approach to their IT.
IT Consultancy
We get under the skin of your business, we listen to your concerns, learn your priorities and understand your objectives. Our proposals are tailored, and our recommendations shaped, by our three guiding principles of security, scalability and cost-containment. Every project that we undertake is professionally managed from inception through to delivery. Our technological expertise and genuine experience in deploying complex cloud migration projects is underpinned by our people and our internal systems. You’re in safe hands with our team of experts, who have experience of running projects for international corporates. Our internal systems allow us to organise, track and deliver on projects in a professional and transparent way.
INFRASTRUCTURE
IT powers your business, and our support services ensure that your whole IT infrastructure operates at its optimum and is fully secure. Our AutoTask Endpoint Management remote monitoring software proactively alerts us to potential issues. This system allows us to solve problems before you experience downtime or security breaches. Our knowledge of IT networks, servers and systems means we can recommend the right solution for your business and just as importantly guarantee its ongoing integrity and security. Our ‘belt and braces’ approach to security ensures that adequate back up is always in place for your data and that whatever backup solution we recommend, it is secure and GDPR compliant.
GET IN TOUCH TODAY FOR A FREE, NO-OBLIGATION CONSULTATION AND QUOTE
our expert team are ready to discuss the right solution for your business.