IT Support Packages
Serving businesses across Hampshire, West Sussex and Surrey
Every package below is built around real conversations, not a rate card. Chris and the team have been doing this since 2005 and we’re still curious, still owner-led, still no hard sell.
As a Microsoft Solutions Partner we specialise in IT support, Microsoft 365 and cloud solutions built around your business, not a one-size-fits-all package.
Local and owner-led Chris and the team are based in Waterlooville and provide IT support in Hampshire, West Sussex and Surrey.
Microsoft Solutions Partner We meet Microsoft’s standards for technical expertise and support. Not every IT company can say that, we can..
No jargon, no call centres You won’t be passed around or asked to log a ticket and wait. Just straight answers from people who know what they’re doing.
21 years and still curious We’ve been doing this since 2005 but we’re not set in our ways. Technology moves fast and so do we, we’re always looking for better ways to support your business.
Grab 20 minutes with Chris, no obligation, no hard sell. Just a straight chat about what your business needs.
Our Packages
Essentials
Your Microsoft 365 environment, fully managed
- Microsoft 365 tenancy management
- User account creation, changes and offboarding
- Email setup and configuration
- Security policies and compliance settings
- Microsoft 365 app support (Teams, Outlook, SharePoint, OneDrive)
- Access management and permissions
- Remote helpdesk for anything 365-related
Ideal for businesses who manage their own devices but want their Microsoft environment in safe hands.
Premium
Everything in Essentials, plus support for your devices
- All Essentials features included
- Helpdesk support for laptops, desktops and mobile devices
- Hardware troubleshooting and fault resolution
- Software installation and updates
- Device security and endpoint protection
- Remote support for device issues
Ideal for businesses who want one number to call for everything IT.
Premium Plus
Full service IT support with no limits
- All Premium features included
- Regular on-site visits
- All-you-can-eat project support — migrations, new setups, upgrades
- Strategic IT planning and advice
- Priority response times
Ideal for growing businesses who need a proper IT partner, not just a helpdesk.