Technology Infrastructure Support Audit
We can provide a report detailing your current hardware and software infrastructure, network functionality & performance as well as the security & integrity of your systems. We will document, for example:
- Network Infrastructure – Do you have a network cabinet? What switches do you have?
- Cabling – How are your systems connected?
- UPS – Is there one to support the networking core?
- Server – What physical and/or virtual servers are being used and for what purpose? Where is the data? How is it backed up?
- Business critical software – Do you have adequate Firewall and Antivirus in place?
- Internet – What type of connection is present? Is it adequate for your business needs?
This process will highlight any vulnerabilities, inefficiencies and duplication within your technology infrastructure. The corresponding outputs and recommendations will form the basis of your Infrastructure Evolution Plan.
Network Security Audit
Our audit of your network security will provide you with the insights you need to make an informed decision regarding improvements to your systems security. Whether it is a question of deploying better security protocols and policies or investing in appropriate anti-malware we can ensure you deploy the right solution in the most cost-effective way. We will look at, for example:
- Access Control – Who has administrator rights and to where? Can users install their own software? Can anyone get into any folders? Are USB ports open?
- Physical Security – Where are devices stored overnight? Are laptops locked to desks or stored in locked draws?
- Security Policy – How often are passwords changed? Do you have a password policy?
- Network Security – How many ports are open on the firewall? Is it hardware or software based? Is network Isolation (VLANS) in place? Are VPN’s used?
- Device Security – Is any MDM in place? Is there a Windows update policy? Is Anti-Virus installed on machines?
This in-depth audit exposes security vulnerabilities that could compromise your application or data security or, for example, lead to GDPR infringement.
Cloud Readiness
Together with our Engineers, our business consultants can audit and evaluate your IT Infrastructure’s ‘cloud readiness.’ Our Cloud Readiness Discovery Document gathers in one place a thorough overview of:
- On-premises infrastructure servers and components
- Network architecture and DNS
- Existing Active Directory design
- Internet Bandwidth
- Email Server Set up and Routing
- Certificates
- Hardware and Software
- VPN Set up
This enables us to put together an Office 365 Migration Proposal that takes into account where you are and what it will take to migrate your business to the Cloud. As a result, our timelines and costs are more accurate.
Technology Infrastructure Support
We offer IT technology infrastructure support, monitoring & maintenance services. Our aim is to reduce outages and call recurrence to keep your team working with minimal disruption.
We can ensure the health and security of your systems at all times with Autotask Endpoint Management (AEM), our remote monitoring tool that empowers us to see your entire IT Technology Infrastructure including your physical and virtual servers and all your PCs and Laptops. AEM alerts the Helpdesk to a potential issue before you even notice it enabling up-to-the-minute trouble-shooting and maintenance; improving your IT Infrastructure’s resilience and operating performance, so reducing downtime.
