Author: Box Chilli

Since the recent price rise, you may be wondering “How much is Microsoft 365 for small businesses?”. This guide will help you to understand Microsoft 365 pricing and help you to decide whether migrating to the system will work for your business.

Microsoft 365 for Business (previously known as Office 365 for Business) will give your small-medium-enterprise (SME) the full benefit of Cloud computing including in-built security, backup, automated upgrades and incredible flexibility and agility. 

Maximise productivity by providing your team with the tools to work anywhere, share information and collaborate with co-workers in real-time. Microsoft 365 products are subscription-based and charged on a per-month basis, with a range of package levels.

In this guide, we’re going to outline what Microsoft 365 package is best for small businesses and how much it costs so you get the most effective solution for your organisation.

Money

What package is best for my small business?

With 4 different packages available for businesses of all sizes, there is a plan for all organisations whether that be small startups or a juggernaut of the technology world. Services and features vary from package to package, but all businesses choosing to migrate their operations to Microsoft 365 will benefit from the following:

  • Web and mobile versions of Office applications
  • Email and calendaring
  • File storage and sharing
  • Teamwork and communication
  • Security and compliance
  • Support and deployment

If you want to see a detailed guide on what Microsoft 365 is, we’ve written a definitive blog that breaks down all the features and how we can help your business migrate across.

At Westlake IT, we highly recommend Microsoft 365 for those who operate an SME. These packages offer those who run startups and small businesses the opportunity to effectively communicate with staff, customers and other stakeholders, store a HUGE amount of data, increase productivity and creativity as well as a long list of other benefits.

Migrate To Microsoft 365 For Your Business

How much does Microsoft 365 cost?

All packages vary in cost ranging from £4.50 – £15.10 per user/month.

To safely migrate your previous work across to Microsoft 365 you will need expert support – otherwise, you put a lot of data at risk during the transition. Westlake IT has years of experience in helping small businesses migrate to Microsoft 365, so you can be sure that your data is in safe hands.

Microsoft 365 Business Basic

Microsoft 365 Business Basic costs £4.50 per user/month and offers small businesses a lot of Microsoft’s high-quality features.

Microsoft 365 Apps for Business

Microsoft 365 Apps for Business costs £7.90 per user/month and the main difference to Business Basic is that the Office apps can be installed as desktop versions with premium features.

Microsoft 365 Business Standard

Microsoft 365 Business Standard costs £9.40 per user/month and is a popular choice amongst small business owners.

Microsoft 365 Business Premium

Microsoft 365 Business Premium costs £16.60 per user/month and is Microsoft’s complete package suitable for larger businesses.

How can Westlake IT help?

With so much on offer, any small business or startup should seriously consider migrating over to Microsoft 365. If transferring data or the incapability of setting it up is a stumbling block for your business, then Westlake IT can help. 

We provide both cloud migration services and licensing for Microsoft 365, as well as expert advice on what package is best for you. To find out how we can help your business migrate to Microsoft 365, head on over to our dedicated Microsoft 365 page.

As well as providing Microsoft 365 migration and licensing, we also offer expertly managed IT support services for both local and national small businesses. IT support is a huge part of any business and sometimes you need help from external sources and that’s exactly what we’ve been doing for the last 15 years. 

Get in touch with a member of our team to discuss how we can help your business make a smooth transition to Microsoft 365 today!

Westlake It is delighted to announce it has achieved Microsoft Gold Partner status for Cloud Productivity.

Microsoft’s Gold Partner status is reserved for partners that demonstrate the highest level of company customer care and a proven track record implementing Microsoft technologies and maximising the benefits that clients receive.

At Westlake IT, our mission has always been to provide the highest level of service to our clients and we are thrilled that this has been officially recognised by Microsoft.

Chris Apperley, Westlake IT MD said:

“For us, creating partnerships with our customers based on delivering the best IT solutions and service levels is at the heat of what we do. It’s what we stand for. Few IT service providers can boast that 99% of IT support requests are resolved within promised timeframes, but we can. For Westlake IT Microsoft Gold Partner status is a tangible recognition of our expertise and our customer service ethos.”

As a Microsoft Gold Partner for Cloud Productivity, Westlake IT has been recognised as having the capabilities to provide consultative expertise with best-in-class Microsoft implementation and deployment as well as for our commitment to staff training and certification in Microsoft technologies such as Office 365, Teams and SharePoint.

Call, Westlake IT now on 02392007850 to see how we can help your business.

Microsoft are changing the way in which their Office 365 licenses can be purchased as well as announcing significant price increases for some of their Office 365 licenses. Here we give you the facts and tell you how to avoid these increases.


What are the price increases?

From 1 March, Microsoft are raising the pricing of six of their most popular products in the market. The main 6 products affected by the change, as well as the current estimated increases are below. Pricing in pound sterling will be made available at the start of February.

Furthermore, on 1 July Microsoft will apply a 20% premium to not only the 6 products that have been subject to price increases, but to all licenses purchased on a monthly payment plan.

License TypePrice Increase on 1 MarchAdditional Premium for Monthly Plans on 1 JulyTotal Increase
Business Basic20%20%44%
Business Premium10%20%32%
Office 365 E125%20%50%
Office 365 E315%20%38%
Office 365 E58.5%20%30.2%
Microsoft 365 E312.5%20%35%


Avoid the increases and save money with Westlake IT

The good news is that if you move to an annual payment plan with Westlake IT, we can save you money. We will not only be able to fix your current pricing for one year, but we will also be able to offer you a 5% discount on all your Office 365 licences.

Get in touch now


What are the pros and cons of the monthly and annual payment plans?

It’s important you make an informed choice, so we’ve summarised he core pros and cons below:


Monthly Term Option

You can downgrade or deactivate your licenses in a 72-hour window once per month.

You can upgrade or add new licenses at any time

You pay a 20% price premium on ALL licenses purchased monthly

You can move IT license provider with a month’s notice

There is no price protection guarantee

We can only pro rata license downgrades or deactivations to the month. There is no daily billing.

You cannot purchase Exchange Online and other license types monthly. (See below)


Annual Term Option

You can downgrade or deactivate your licenses in a 72-hour window once per month.

You can upgrade or add new licenses at any time

You pay a 20% price premium on ALL licenses purchased monthly

You can move IT license provider with a month’s notice

There is no price protection guarantee

We can only pro rata license downgrades or deactivations to the month. There is no daily billing.

You cannot purchase Exchange Online and other license types monthly. (See below)


Not all licenses to be available to purchase on the monthly plan.

You will no longer be able to purchase the following licenses on a monthly plan. They will only be available on annual terms:

  • Exchange Online Plan 1 (Email)
  • Project Online Plans
  • Enterprise Mobility & Security (E3 & E5)
  • Microsoft Defender
  • Intune
  • Microsoft 365 Business Voice and Calling and Audio Plans


You can’t move provider

Another significant change is that businesses will not be allowed to move to a different license provider midterm. For businesses choosing to pay annually for their Office 365 licenses, you must remain with your provider for the whole year, so it’s important you choose the right IT partner.


In summary

This is Microsoft’s first price increase in over 5 years. Microsoft say the price increases reflect the investment they have made developing new features and capabilities such as the addition of 24 Apps to the Microsoft 365 product suite and new security and compliance measures to help businesses defend against cybercrime.

We understand Microsoft’s reasoning, but we also believe the increases to be inordinately high and the changes to be ill-timed. As we emerge from a global pandemic that has adversely impacted so many businesses, we believe these changes will be difficult for many businesses to absorb.

Westlake IT stand ready to support businesses in choosing the best option for them. Call us now on 02392 007850 to find out how we can help you.

Get in touch now

With the ever-changing digital landscape, businesses need technology that is reliable and secure now more than ever. IT and online networks are often one of the biggest investments an organisation can make, which means you need to find ways to keep it safe – this is where IT support services are required. 

In this guide, we highlight the top 5 issues your organisation may face in the digital world and why outsourcing IT support is important for businesses.

Storage and management of data

For any businesses that store data, the most likely place to do this is to keep them online. Cloud-based solutions and local storage have their benefits, but if they’re not kept safe, your data could be breached.

Outsourcing your data storage and management to a local IT support company means you’ll keep your most valued documents and data secure from infections, breaches and accidental deletion.

Prompt and expert solutions

It’s a common problem for employees to have issues with their PC whilst at work (we’ve all been there!). IT issues often require specialist knowledge and know-how to fix, as you may risk causing more harm than good if you try to resolve the issue yourself. It’s vital to keep your business in operation and for every second an issue isn’t resolved, you lose precious time for more important jobs. 

Having an IT support service that is prompt to understand and fix problems is worth its weight in gold in some instances. Westlake IT act as your in-house IT department, so you can be sure we’re always on-hand to keep your business running.

IT Support Services

Cost-effective

It can sometimes be very expensive to employ a dedicated resource to solve an IT issue and you’ll soon see unexpected costs.

Having a local IT support service means you can draw on a pool of resources with different types of expertise from Helpdesk support to IT infrastructure monitoring and maintenance, all at a known up-front cost.

Technological developments

It can be challenging to keep internally employed IT resources trained to the level of expertise required to do the job, due to the fact that technology constantly evolves.

Our IT support experts are passionate about all things computing and keep up to date with the latest technological advancements, meaning your business stays at the forefront of IT developments.

Protection from cyber-attacks

With four in ten businesses (39%) and a quarter of charities (26%) reporting having cyber security breaches or attacks in the last 12 months, it’s more important than ever to keep your business secure from these attacks.

Westlake IT have been providing IT managed solutions to businesses since 2005, so you can be sure your organisation’s IT service will be in safe hands.

How can Westlake IT help?

As one of the South coast’s leading IT support service, we are truly experts in solving and managing IT issues. From keeping your data safe to fixing everyday problems, we act as your in-house IT department. 

To find out more about why IT support is important for businesses, get in contact with a member of our team and they will be more than happy to help you with any questions or queries you may have.

IT Server

From Helpdesk support for every day break/fix issues to Infrastructure monitoring and maintenance, there are a bewildering variety of services you can sign up for. This article summarises the core types of IT support services, exploring their pros and cons to help you in your decision-making process.

What sort of business, or size of business, is IT Support suitable for?

All businesses will require some form of IT support. Whether you are a small business with under 10 employees or a large corporate, you should have an IT strategy and the right structure in place. Businesses of all sizes can choose to outsource their IT. 

The more appropriate question is what type of support should you go for?

What sort of services are included in an IT Support package?

The majority of outsourced support services for IT falls into two broad categories; onsite and remote. Onsite IT support usually means that an Engineer will attend your workplace in the event a problem occurs with your IT that cannot be resolved remotely. Remote IT support does what it says on the tin; it provides you with and telephone number and email address you can use to report issues and ask for help.

The devil, however, is in the detail. Whether you choose onsite or remote support, the price you pay for support may be predicated on a per-user or per-device basis. The majority of modern Managed Service Providers (MSPs) will charge on a per-user basis because people often have more than one device and an IT issue can be caused by one or more devices failing to interact correctly.  At Westlake, we want to make sure our clients can keep working and minimise productivity loss, so we support the person, including all the IT they might use.

In addition to how your contract is priced, it’s important to understand what is and isn’t included. The following lists what you need to consider when appointing an IT partner:

Fixed Times or Unlimited Access?

The majority of MSPs will provide their services Monday-Friday and within business hours, however, some will also offer premium packages covering out of office hours and weekends. Some MSPs may give you a fixed number of hours you can use per month and others may offer you unlimited access to their Helpdesk.

Variable Service Level Agreements

Some clients want a faster SLA for all or some of their employees and you will pay differently for Fast Track IT support.

Desktop Monitoring & Maintenance

Some MSPs may bundle your break/fix IT support for your employees with other endpoint services such as desktop monitoring, automated software updates, and patch management. These services are usually provided by an endpoint monitoring and maintenance software system which is linked to your IT partner’s Helpdesk software and alerts them to issues with your PC estate.

Security & Backup

Another benefit that might be included in your IT support is antivirus software for your PCs and Backup for your shared data.

IT Asset Management

A good MSP will be able to audit your PC estate, ensure it is licensed correctly and patched, and regularly updated. In addition, they should be able to offer PC procurement, installation, and disposal services. Often these services are an integral part of an IT support contract.

Service Delivery

A good MSP will be able to audit your PC estate, ensure it is licensed correctly and patched, and regularly updated. In addition, they should be able to offer PC procurement, installation, and disposal services. Often these services are an integral part of an IT support contract.

How can a business identify what areas of IT support they will need?

As part of your tender process, you should share as much detail as possible about your core business, your operational infrastructure, your current IT set up, and your future business goals. This will enable your prospective IT partners to put together a proposal that outlines what they think is the right IT support for you.

Why might businesses not see the value in IT Support?

Spending money on something that is not your core business may seem like a nice to have, but bad or no IT planning can lose you money in the long run. The CAP EX cost of investing in physical servers is huge. 

What if you can get the job done with virtual ones instead?  What if your PCs aren’t licensed correctly and you are fined? What if you buy new PCs and their specification is inadequate for the job you need them to do? What if a global pandemic happens and you need your entire workforce to be able to work from home in the space of a few days? What if your office floods and your data isn’t backed up so it’s irretrievably lost?

Why is IT Support worth the cost?

The right IT support is strategic and proactive and should help you contain your costs so that you spend your budget wisely. The best IT support protects your business’s data, keeps you working with minimal downtime, and helps your business to grow by being an enabler and not weight around your neck.

What is the average cost of IT Support going into 2022?

Prices vary depending on the services you will receive and the only way to get a genuine idea is to compare providers as part of a tender process.

Does your business need IT Support?

Contact our team today to see how Westlake IT can help to alleviate the burden of IT from your business. We’ve been providing IT managed services to businesses like yours since 2005 and many of our customers who joined us early on are still with us today.

IT Support

How organisations store and share data has been transformed by tools like SharePoint, OneDrive and Teams.

The extraordinary working conditions imposed on all businesses during the Covid-19 pandemic has fast forwarded society’s move towards remote working as the new normal.

To work anywhere, people must be able to access company files and folders easily and securely. SharePoint provides that functionality, replacing VPN with a far more secure way of accessing data. All you need is an Internet connection.

But SharePoint is far more than just a file repository and Teams is more than just a chat and meetings tool. How businesses choose to configure SharePoint and OneDrive, the user experience they want to create and how they integrate Teams into that mix is a strategic business decision.

MD, Chris Apperley explains, “We decided to produce a How to Guide on SharePoint, OneDrive and Teams because we find many businesses are unaware of the ramifications of how they setup SharePoint and Teams. We always advise our clients to choose a setup that meets their business needs first and foremost. SharePoint and Teams may appear easy to set up and use but require administration and governance so that data is stored and accessed appropriately.”

Download Your Free eBook

Westlake IT have produced their free eBook to enable businesses to make informed decisions about how they store, access, and share data. Click the link below to download your copy of SharePoint, OneDrive and Teams Explained.

Alternatively, contact Westlake IT for an honest, detailed discussion about your IT support needs. Email [email protected], or call us on 02392007850.

Download eBook
SharePoint OneDrive and Teams explained

As UK PLC begins to emerge from lockdown and economic uncertainty continues to be a reality, outsourcing IT support is an area business should consider to manage costs and focus on their core business. IT support services can be provided by internal resources or outsourced to a ‘managed service provider’ (MSP). This article looks at the benefits of outsourcing IT support so you can make an informed decision for your business.

There are several benefits to the outsourced model:

Focus on your core business

For the majority of businesses, large or small, it’s vital to focus on your core business and ensure your overhead costs are minimised.

Cost Containment

It is expensive to employ a dedicated resource. The salary costs are only one element of that cost and once you add in your infrastructure costs such as office space, equipment and utilities as well as employee benefits, performance management and training; those costs increase. 

Outsourced IT support can be more easily scaled up or down. You can draw on a pool of resources with different types of expertise from Helpdesk support to IT infrastructure monitoring and maintenance.

The right IT strategy for you

A good MSP will get under the bonnet of your business deploying an IT infrastructure that supports you in obtaining your business objectives. A good MSP will be able to flex that strategy to embrace new and better ways of doing things so that your organisation’s IT can differentiate you among your competitors.

IT Support Expertise

It is challenging to keep internally employed IT resources trained to the level of expertise required to do the job as technology constantly evolves. In addition, end-user IT support is most often provided by a 1st or 2nd Line Engineer and networking and infrastructure support is provided by a different type of Engineer with different skills sets. It is unlikely you’d be able to employ one Engineer to provide all the support services you require.

The right licensing

Let’s take Microsoft Office as an example. Microsoft sell Home and Business versions of their Office solutions. In addition, each suite of Microsoft 365 Small Business or Enterprise products contains several plans and options. 

The right license type with the right set of features is not always easy to find. It’s easy to double up on functionality or not choose the right license for the functionality you require. Your MSP should be able to advise you.

Better Security

Disaster recovery and back up are not a ‘one size fits all’ solution. There are a variety of products and solutions depending on the type of IT infrastructure you have. 

Businesses using cloud technologies will need to use a different type of back up solution to those with on-premise servers as traditional back up products don’t work with cloud-based products such as Microsoft 365 and in particular data stored on Teams or SharePoint.

Enhanced focus on compliance

GDPR, sector specific regulatory requirements will impact the type of IT infrastructure you should have in place, where and how your data is stored and who can access it. An MSP should be able to guide you through the range of choices open to you and advise you on the most appropriate solution. 

For example, if your data is stored using cloud technology then you need to make sure that the county where it is stored has GDPR compliant ‘safeguards’ in place.

Now that we’ve looked at the benefits of outsourcing IT support, it’s only fair that we assess the potential drawbacks also.

There can be drawbacks to outsourcing your IT support

Companies should be aware of the following before entering into a contract with any potential Outsourced IT company:

Long Contracts and complicated Ts & Cs

Conduct a tender process and compare at least 3 providers. Ensure the contract length is reasonable and you’re clear what’s included and excluded.

Data Security

Ensure you understand where your data is being saved. 

If your files or folders are stored on an on-premise server then does your IT provider have a backup strategy in place? If your data is stored using cloud technologies, make sure you know the data centre locations where your data is hosted and where it is backed up to. This can have GDPR ramifications.

Experience and longevity

Make sure your chosen MSP has a solid reputation and enough resources to deliver on their promises.

Overall, we believe that the benefits of outsourcing IT support truly outweigh the negatives and we’re happy to answer any questions or queries you may have regarding IT support for your business.

Could outsourced IT support be suitable for your business function?

Westlake IT is a long-established and forward-looking MSP offering professional and meticulous outsourced IT support for businesses of all sizes and industries. Contact us for an open and honest discussion about your IT support needs. Call Susannah on 02392007850 or send us an email at [email protected].

Benefits of Outsourcing IT Support

When you make it easier for employees to do their job, you generally free up their time to get more done … and Cloud Computing can help.

Products such as Microsoft 365, (formerly Office 365), offer businesses the functionality they need to get on with the day job. Whether you require secure anywhere/anytime access to company data, the ability to set up virtual meetings or collaborate on a project with someone based miles away, cloud computing can deliver.

What issues do businesses without cloud computing face?

For some, the idea of saving your valuable documents using a software system that distributes those files across multiple data centres based far away seems risky.

Some businesses prefer to keep their files and folders on a physical server, neatly tucked away in the corner of the Office, or even on their own Laptop, which goes everywhere with them. It feels safe to keep things close, but in the case of where you save your data, it can be counter-intuitive.

Servers can be compromised, be damaged by flood or fire and if your data isn’t properly backed up to another device you risk permanently losing everything. Your laptop could break, be stolen on the train, and then not only have you lost your data, but someone could hack it.

Businesses that haven’t embraced cloud computing will be increasingly limited in our mobile world. They will struggle to access data and VPN connections are not as secure or flexible as the encryption inherent in Microsoft 365. In addition, businesses may want to reduce overhead costs (rent, electricity, hardware, etc) by having more staff work from home, and cloud commuting gives you that choice.

How can cloud computing alleviate issues and improve productivity?

Aside from the security considerations listed above, traditional ways of working where you have to be physically in the office to access data on your server, are disappearing.

Global pandemics aside, businesses need to function remotely. Employees want to read email and work on projects away from the office. They need to do this securely using any WiFi connection, any device, (including your kid’s laptop), and from any location. Cloud computing gives you that ultimate freedom with the reassurance of incredible security. It also saves you the considerable expenditure of buying a new server when the old one fails and the on-going maintenance costs.

What is included in a Cloud Computing service?

Depending on your business, you will need to choose the right type of cloud computing services. For the majority though, email is a no-brainer and Microsoft’s Email and Office apps (Word, Excel, PowerPoint, etc) have been the backbone of our working lives for years now.

In addition, how you store your data (SharePoint and OneDrive), host your Apps, (Azure Virtual Machine) and ensure your backup and security is A-class (Azure Disaster Recovery) can all be answered by cloud computing.

What is the average cost of cloud computing?

Cloud computing is supplied via licenses. For Microsoft 365, this is called Software as a Service and it is priced according to the functionality included in each ‘plan’ and is charged on a per user basis either monthly or annually.

For virtual servers, this is called Infrastructure as a Service and what you pay is influenced by a number of factors, including usage levels and data retention periods.

Cloud computing can be increased, decreased, or even, in the case of archive data, switched off when you don’t need to access it. If an employee leaves, you cancel their license. Basically, you pay for what you use and scale up or down depending on your business needs.

Could your business benefit from Cloud Computing?

If you want to talk to a professional who has implemented cloud computing for many businesses, saving them money, increasing their security, and enabling them to embrace remote working, call Susannah now on 02392 007850.

Cloud Computing

You’d be forgiven for picturing fluffy white clouds floating in the sky when someone talks about Cloud computing. While the majority of us know enough about how the Cloud works to use it in our everyday lives, can we confidently answer the question “what is the Cloud?” And more importantly, just where has our data gone when we save it to the Cloud?

Before Cloud computing existed, we would go to work, turn on our PCs and open a document that could be found in one of two main places: in the My Documents folder, located on our actual Desktop or Laptop, or in a Shared folder that you and other people in your company could access. That shared folder could be located on a separate PC, but for the majority of SMEs, it would be located on a Server.

Server & VPN Reliability

Servers are linked to your PC by hardwiring your WiFi connection inside of your physical offices. If you want to work from home or during a business trip, then you’d either need to download your files onto your Laptop to take with you or log onto your physical server via a Virtual Private Network (VPN), which allows you to create a secure connection to your server using the Internet.

All good so far, but VPN connections are not always reliable and security is a consideration. Plus, if you download confidential data onto your Laptop and that Laptop is lost or stolen, not only have you lost important information, but your Laptop could be hacked, and then you’re potentially facing a whole host of IP and GDPR issues. Finally, Servers get old and cost a lot of money to replace, and what happens if your office is broken into? Or there’s a fire? If your server is fatally damaged or hacked and your back up isn’t excellent, you could lose one of your most valuable assets… your data.

The advent of Cloud computing gave us something new. The ability to replace our onsite Servers with the immensely powerful and incredibly secure Servers, owned by providers such as Microsoft, Google or Amazon. These Servers are located in Data Centres built on ships or massive campuses and are spread around the world. Data Centres are very real, and not at all white and fluffy. It’s how we connect to them that explains the Cloud concept. We use the Internet.

Think of the internet as replacing the cable in your office that connects your PC to the office server

The Internet is ubiquitous, and providing your broadband strength is sufficient, you can access your files and data anywhere at any time. The security and encryption that is built into Cloud computing solutions such as Microsoft 365 far outstrips that of VPN. Your data is saved and replicated across different locations, which you can choose, meaning better resilience, faster access, with no bottlenecks and greater collaboration.

Considering Cloud Computing for your business? Westlake IT can help.

At Westlake IT, we have a proven track record in migrating businesses to the Cloud and we have the experience to advise you on the optimal Cloud-based solution to meet your unique business needs. Our solution will deliver you the maximum benefit with the tightest security. Get in touch today to see how we can help.

Cloud Computing

Westlake IT is delighted to announce the company has been awarded Microsoft’s Silver Partner Status. Westlake IT now joins the top 5% of Microsoft partners worldwide who have met the requirements for Silver Partner status.

To earn the Silver Partner status, Westlake IT has demonstrated consistent capability, expertise, and commitment in three core areas; Cloud Platforms, Cloud Productivity and, Collaboration and Content.

Chris Apperley, MD explains. “Cloud Platforms are virtual servers. We have helped a number of businesses streamline their on-premise IT infrastructure by migrating physical servers to virtual ones, saving money and improving operational performance and security.

“Cloud Productivity and, Collaboration and Content describe the benefits delivered by Office 365 and its family of applications including Email, SharePoint and Teams etc. Our proven track record in migrating customers to Office 365 and deploying SharePoint has been instrumental in helping us earn Silver Partner Status.”  

Westlake
IT has grown significantly over the past two years, increasing turnover by 57%
and its client base by 78%.

Susannah Jeffery, Westlake IT’S Business Development Director comments on some of the reasons for Westlake IT’s success. “We consistently punch above our weight, winning tenders against much bigger providers. We do this because we combine big business expertise with small business flexibility, friendliness and approachability.”

“Our clients have the best of both worlds. For example, we know our clients want the peace of mind that our Helpdesk delivers by using the latest ticketing, project management and reporting software, but they also like the fact that we are open to changing the way we work to suit their needs. ”

Call Chris or Susannah today on 023 92007850 to talk through how Westlake could transform your IT.