With the ever-changing digital landscape, businesses need technology that is reliable and secure now more than ever. IT and online networks are often one of the biggest investments an organisation can make, which means you need to find ways to keep it safe – this is where IT support services are required.
In this guide, we highlight the top 5 issues your organisation may face in the digital world and why outsourcing IT support is important for businesses.
Storage and management of data
For any businesses that store data, the most likely place to do this is to keep them online. Cloud-based solutions and local storage have their benefits, but if they’re not kept safe, your data could be breached.
Outsourcing your data storage and management to a local IT support company means you’ll keep your most valued documents and data secure from infections, breaches and accidental deletion.
Prompt and expert solutions
It’s a common problem for employees to have issues with their PC whilst at work (we’ve all been there!). IT issues often require specialist knowledge and know-how to fix, as you may risk causing more harm than good if you try to resolve the issue yourself. It’s vital to keep your business in operation and for every second an issue isn’t resolved, you lose precious time for more important jobs.
Having an IT support service that is prompt to understand and fix problems is worth its weight in gold in some instances. Westlake IT act as your in-house IT department, so you can be sure we’re always on-hand to keep your business running.
Cost-effective
It can sometimes be very expensive to employ a dedicated resource to solve an IT issue and you’ll soon see unexpected costs.
Having a local IT support service means you can draw on a pool of resources with different types of expertise from Helpdesk support to IT infrastructure monitoring and maintenance, all at a known up-front cost.
Technological developments
It can be challenging to keep internally employed IT resources trained to the level of expertise required to do the job, due to the fact that technology constantly evolves.
Our IT support experts are passionate about all things computing and keep up to date with the latest technological advancements, meaning your business stays at the forefront of IT developments.
Protection from cyber-attacks
With four in ten businesses (39%) and a quarter of charities (26%) reporting having cyber security breaches or attacks in the last 12 months, it’s more important than ever to keep your business secure from these attacks.
Westlake IT have been providing IT managed solutions to businesses since 2005, so you can be sure your organisation’s IT service will be in safe hands.
How can Westlake IT help?
As one of the South coast’s leading IT support service, we are truly experts in solving and managing IT issues. From keeping your data safe to fixing everyday problems, we act as your in-house IT department.
To find out more about why IT support is important for businesses, get in contact with a member of our team and they will be more than happy to help you with any questions or queries you may have.
